1014 Pearl Street, Brockton, MA 02301
508-588-5661
1. Does the employee work cooperatively in a group and fulfill commitments to team members?*
2. Do they build rapport by exchanging ideas, seek feedback and value the contributions others bring to the team?*
3. Do they actively seek to work with others and not around them?*
1. Does the employee meet expectations related to our attendance and punctuality policy? Do they arrive on time, are punched in, and ready to begin work at the start of their scheduled shift?*
1. Do they accept change and respond to setbacks positively and with minimal disruption?*
2. Are they responsive when facing new problems and enjoy the challenge of unfamiliar tasks?*
3. Is the employee adaptable, accommodating and willing to alter their work schedule or take on unexpected tasks to meet changing business needs?*
1. Does the employee personally connect to the company’s mission, vision & values and contribute to the bigger picture with optimism?*
2. Does the employee understand when and how to recommend additional services (e.g., training, grooming, nutrition consults) based on situational awareness context?*
1. Is the employee a self-starter and can they demonstrate initiative and problem-solving when challenges arise?*
1. Is the technician efficient and accurate when performing tasks such as blood draws and vaccine administration?*
2. Can the technician properly take a TPR (temperature, pulse, respiration)/ history and enter SOAP notes accurately?*
3. Can the technician edit/add reminders accurately, and create pop-up notes?*
4. Does the technician complete their SOAP notes by the end of every shift?*
1. Does the technician have empathy and genuine concern for clients as well as other team members?*
2. Do they build trust with the DVM and help set them up for success with consistent follow through?*
1. Does the technician demonstrate strong knowledge of veterinary procedures and protocols?*
2. Do they know how to read dog body language and know how to safely restrain a dog/cat?*
3. Can the technician properly fill medications? (e.g., check lot #s, dosage, obtains a witness, invoice, and document)*
1. Is the technician knowledgeable about our products/services including (bloodwork panels, dental procedures, vaccines, laser therapy bundles and preventatives), and do they confidently educate our clients?*
1. What stands out about this employee’s work ethic, energy, or impact on the team? Where to they shine?*
1. Are there specific skills, behaviors or habits this employee could develop further to grow in their role or have a greater impact?*
1. Any additional thoughts, suggestions, or shout-outs you’d like to share?