1014 Pearl Street, Brockton, MA 02301
508-588-5661
1. Does the manager work cooperatively in a group and fulfill commitments to team members?*
2. Do they build rapport by exchanging ideas, seek feedback and value the contributions others bring to the team?*
3. Do they actively seek to work with others and not around them?*
1. Does the manager meet expectations related to our attendance and punctuality policy? Do they arrive on time, are punched in, and ready to begin work at the start of their scheduled shift?*
1. Do they accept change and respond to setbacks positively and with minimal disruption?*
2. Are they responsive when facing new problems and enjoy the challenge of unfamiliar tasks?*
3. Is the manager adaptable, accommodating and willing to alter their work schedule or take on unexpected tasks to meet changing business needs?*
1. Does the manager personally connect to the company’s mission, vision & values and contribute to the bigger picture with optimism?*
2. Does the manager understand when and how to recommend additional services (e.g., training, grooming, nutrition consults) based on situational awareness context?*
1. Is the manager a self-starter and can they demonstrate initiative and problem-solving when challenges arise?*
1. Does the manager ensure the maintenance team adheres to proper cleaning procedures throughout the facility?*
2. Does the manager ensure that all chemical containers are properly labeled in compliance with safety standards and that the maintenance team adheres to these labeling procedures?*
3. Are equipment and tools cleaned up by the manager after projects so the space is ready to use (free of clutter)?*
4. Does the manager maintain an organized workspace and ensure equipment is in good working order?*
1. Does the manager address maintenance requests promptly, monitor the WIW maintenance channel, and ensure the team follows up accordingly?*
2. Does the manager identify operational challenges and take initiative to resolve them?*
3. Does the manager complete maintenance projects in a timely manner while clearly communicating timelines, expectations, and any delays to relevant department managers?*
4. Does the manager leave to do lists and keep projects current so other team members in their absence know what to do?*
1. Does the manager actively transfer knowledge & skills to employees, and strive to develop individuals to their full potential?*
2. Does the manager recognize when team members need additional training and create appropriate learning plans to support their development?*
1. Does the manager give constructive feedback and timely disciplinary action when necessary?*
2. Does the manager complete performance reviews and follow-ups in a timely manner?*
1. Is the manager available/approachable to team members?*
2. Does the manager maintain positive employee morale by fostering a positive work environment?*
1. Does the manager improve processes/procedures that is in line with the company’s mission and improves overall flow?*
2. Does the manager understand that growth is achieved by innovation & change?*
1. What stands out about this employee’s work ethic, energy, or impact on the team? Where to they shine?*
1. Are there specific skills, behaviors or habits this employee could develop further to grow in their role or have a greater impact?*
1. Any additional thoughts, suggestions, or shout-outs you’d like to share?