Amanda Ashley

1. Does the employee work cooperatively in a group and fulfills commitments to team members?^*

2. Do they build rapport by exchanging ideas, seek feedback and value the contributions others bring to the team?^*

3. Do they actively seek to work with others and not around them?^*

1. Does the employee meet expectations related to our attendance and punctuality policy? Do they arrive on time, are punched in, and ready to begin work at the start of their scheduled shift?^*

1. Do they accept change and respond to setbacks positively and with minimal disruption?^*

2. Are they responsive when facing new problems and enjoy the challenge of unfamiliar tasks?^*

3. Is the employee adaptable, accommodating and willing to alter their work schedule or take on unexpected tasks to meet changing business needs?^*

1. Does the employee personally connect to the company’s mission, vision & values and contribute to the bigger picture with optimism?^*

2. Does the employee understand when and how to recommend additional services (e.g., training, grooming, nutrition consults) based on situational awareness context?^*

1. Is the employee a self-starter and can they demonstrate initiative and problem-solving when challenges arise?^*

1. Does this employee consistently deliver high-quality grooming services that meet client expectations and reflect professional skill and attention to detail?^*

2. Does this employee demonstrate patience, gentleness, and confidence when handling pets, ensuring they feel safe and comfortable during the grooming process?^*

1. Does the groomer consistently maintain a clean and organized grooming area during and after their shift, and demonstrate proper care and handling of tools, dryers, blades, and other grooming equipment?^*

1. Does this employee promptly return client calls, communicate clearly and professionally, and efficiently manage their own grooming schedule to ensure a positive client experience?^*

1. Does this employee clearly communicate with clients about grooming needs, preferences, and any issues noticed during grooming (e.g. skin concerns, matting)?^*

1. Does this employee confidently and appropriately recommend additional grooming services or products (e.g. spa add-ons, re-booking appointments)?^*

1. What stands out about this employee’s work ethic, energy, or impact on the team? Where to they shine?^*

1. Are there specific skills, behaviors or habits this employee could develop further to grow in their role or have a greater impact?^*

1. Any additional thoughts, suggestions, or shout-outs you’d like to share?